Legal
Privacy Policy
CartDistrict is operated by Syntronware Limited, 28 Olabiran Street, off Pedro Road, Shomolu, Lagos State 100233, Nigeria ("we", "us"). This policy explains what we collect, why, and the choices you have.
What we collect
- Account data: name, email, phone number, business name and address, and profile details you provide.
- Marketplace activity: products, listings, quotes, invoices, chat messages between buyers and vendors, and reviews.
- Connected accounts: if you connect Facebook, Instagram, WhatsApp, or another platform, we receive the data you authorise: access tokens, Page and ad account IDs, content you publish, comments, messages, and ad and engagement metrics.
- Technical data: device, browser, IP address and basic usage logs, used for security and reliability.
How we use it
- To run the marketplace and your vendor dashboard.
- To post, reply, sync catalogues, and manage ads on connected platforms, only as you instruct or approve.
- To keep the service secure and to prevent abuse.
- To contact you about your account.
We do not sell your personal data. We do not use data from connected platforms for advertising unrelated to your own use of CartDistrict.
Payments
CartDistrict does not process buyer payments. Vendors pay ad platforms directly, and buyers and vendors settle directly with each other.
Who we share it with
- The platforms you connect (for example Meta), when you ask us to publish or manage something.
- Service providers that host and operate CartDistrict, under confidentiality and data-protection obligations.
- Authorities, where the law requires it.
Retention
We keep data while your account is active. When you delete your account or ask us to delete your data, we remove it within 30 days, except what we must keep by law.
Your rights
Depending on where you live (including under the Nigeria Data Protection Act 2023 and US state privacy laws), you can ask to access, correct, export or delete your data, and to withdraw consent. You can disconnect any connected platform at any time from your dashboard or from that platform's settings. To delete your data, see Data deletion.
Security
We use access controls and encryption in transit, and we store platform tokens securely. No system is perfectly secure.
Children
CartDistrict is not for people under 18.
Changes
We will post any changes here and update the date above.
Contact
Email support@syntronware.com.