Legal

Delete your data

Last updated: 10 November 2026.

You can ask us to delete your CartDistrict account and the data we hold about you, including data we received through Facebook, Instagram, WhatsApp or other connected platforms.

Option 1: from your account

1. Sign in to CartDistrict.
2. Go to Settings, then Account, then Delete account.

Option 2: by email

Email support@syntronware.com from the address on your account with the subject "Delete my data". Include your business name so we can find your account.

Remove CartDistrict from Facebook or Instagram only

1. On Facebook, open Settings, then Business Integrations (or Apps and Websites).
2. Select CartDistrict and choose Remove.

This stops our access to your Meta account. To also delete what we already hold, use option 1 or 2.

What happens next

We delete your account data, connected-platform tokens and content within 30 days. We may keep limited records where the law requires. We will confirm by email when it is done.